Evaluations

SingleAxis evaluates how healthcare AI performs across the work it is expected to complete, the people who oversee it, and the conditions where it operates.

Healthcare areas

Evaluate the workflow.Not just the answer.

01Context
02Decision
03Action
04Oversight
05Monitoring

Workflow-level evaluation

Evaluation follows the work from input to outcome.

A benchmark score can describe a model capability. A workflow evaluation examines whether the complete system behaves correctly in the setting where people will rely on it.

01

Context

What information does the system receive?

Records, instructions, prior events, user state, and the operating conditions required for the task.
02

Decisions

What must it determine?

Expected decisions, uncertainty, omissions, and the consequences of an incorrect conclusion.
03

Actions

What can it do?

Tool use, permissions, downstream changes, and recovery when an action cannot be completed.
04

Oversight

Where must a person intervene?

Approval points, escalation conditions, and the evidence a reviewer needs to make a decision.
05

Monitoring

What changes after deployment?

Shifts in cases, users, integrations, and system versions that can introduce regression.

Healthcare

Healthcare evaluation areas.

These areas organize the clinical and operational workflows SingleAxis is mapping for evaluation. They do not represent completed public suites or benchmark results.

Evaluation assets will be marked as available only when ready for external use.

Evaluation area

Clinical documentation

Information capture, transformation, review, and use of clinical records.

Evaluation area

Medication workflows

Medication-related context, decisions, actions, and escalation points.

Evaluation area

Discharge

Information and decisions involved in transitions from care.

Evaluation area

Prior authorization

Evidence gathering, criteria review, submission, and follow-up.

Evaluation area

Patient communication

Messages, instructions, uncertainty, and appropriate escalation.

Evaluation area

Care navigation

Routing, access, handoffs, and next-step recommendations.

Evaluation area

Coding

Clinical context, code selection, supporting evidence, and review.

Evaluation area

Clinical decision support

Recommendations, supporting context, uncertainty, and oversight.

Evaluation area

Clinical agents

Multi-step workflows involving decisions, tools, and human control.

Evaluation development

From workflow map to regression test.

The evaluation is built around the work, the system release, and the deployment decision it needs to support.

01

Map the workflow

Document the task, participants, systems, decisions, and handoffs.

02

Define expected behavior

Set permitted actions, escalation rules, and conditions that require review.

03

Build evaluation cases

Create representative, difficult, and long-tail cases grounded in the workflow.

04

Test the system in context

Evaluate the model, tools, integrations, and human interaction together.

05

Review the evidence

Assess findings against the agreed rubric and document limitations.

06

Monitor and retest

Use changes and confirmed incidents to determine what enters regression testing.

Evaluation evidence

Evidence for deployment review.

Findings are only useful when reviewers can see what was evaluated, under which conditions, and where the conclusion stops.

Evaluation record
01System and release evaluated
02Workflow and operating conditions
03Cases and scoring criteria
04Findings and supporting evidence
05Human review and adjudication
06Limitations and retest conditions

For healthcare organizations

Evaluate a healthcare AI workflow.

Tell us what system is being considered, where it will operate, and what decision the evaluation needs to support.

Healthcare AI Workflow Evaluations — TalentFirst